Negotiation: New trends

The seller arrives at the negotiations table while reviewing in his mind what he learned at the negotiation seminar, which in the current situation is just to ask an exaggerated high price and only go down very little and as slowly as possible, bordering not getting to the deal.

The buyer sits remembering the advice of a similar course, offering a ridiculously low price and refusing to raise it more than by little sips and very slowly. Twenty years ago, when not everyone had taken a negotiating course, these dilemmas were not as frequent a today.

This may end with no deal or with such a delay as to affect project design time, or the time to check HSE matters properly, or simply delay the date of delivery with extra expenses hard to evaluate.

An article in the Harvard University Journal (HBR Sept-16) by professors Bazerman from Harvard and Kahneman from Princeton proposes a solution: an arbitration. This itself is not new as arbitrations are a widespread and well-known method for resolving conflicts, but it is a way that takes time, effort, and important costs. The arbitration they propose is based on a neutral person not proposing a solution, but choosing one of two alternatives proposed by the respective parties. The referee, as always, must be someone of proven ethics and with a lot of experience in negotiation and business practices.

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